Job Description

Veterinary Receptionist opportunity in Jacksonville Beach, FL
Full-Time | 3x12-hour shifts | Days, Evenings, or Overnights Available

$18–$20/hour based on experience + shift differentials

Looking for a Veterinary Receptionist role where you can use your veterinary hospital experience in a fast-paced emergency and specialty environment? Join First Coast Veterinary Specialists & Emergency and work alongside a skilled, supportive team providing advanced emergency and surgical care to pets throughout Northeast Florida.

Veterinary hospital experience is required. Emergency or specialty veterinary experience is strongly preferred.

Pay & Benefits:

• $18–$20/hour based on experience
• Additional shift differentials available
• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid Time Off
• Employee Pet Discount
• Discounted Pet Insurance
• VetBloom Learning & Development Platform
• CSR Certificate Program
• Growth opportunities within Ethos Veterinary Health

Schedule:

• Full-time
• Three 12-hour shifts per week
• Day, Evening, and Overnight shifts available
• Rotating weekends and some holidays required

Veterinary Receptionist Responsibilities:

• Greet veterinary clients and patients with professionalism and compassion
• Answer and manage a multi-line phone system
• Schedule appointments and route calls appropriately
• Admit emergency and specialty patients
• Process payments and client checkouts
• Maintain accurate medical records and client information
• Support communication between clients, technicians, and veterinarians
• Maintain a clean and organized front desk and reception area
• Assist with additional administrative duties as needed

Qualifications:

• Previous veterinary receptionist, veterinary customer service representative, or veterinary front desk experience required
• Emergency veterinary or specialty veterinary experience preferred
• Strong customer service and client communication skills
• Comfortable working around sick or injured animals
• Ability to multitask in a fast-paced veterinary hospital
• Strong attention to detail and organizational skills
• Computer and phone system proficiency required
• Fluent English speaking and reading skills required
• Bilingual candidates encouraged to apply

About First Coast Veterinary Specialists & Emergency:

First Coast Veterinary Specialists & Emergency is a specialty and emergency veterinary hospital in Jacksonville Beach, FL. Our hospital specializes in emergency care, neurology, orthopedic surgery, and soft tissue surgery for pets across Northeast Florida.

We are proud of our collaborative and supportive hospital culture. Our client service representatives play a critical role in helping pets, clients, and medical teams navigate emergency and specialty care with compassion and professionalism.

Convenient Jacksonville Beach Location:

Our hospital is conveniently located for candidates commuting from:  Jacksonville Beach • Neptune Beach • Atlantic Beach • Ponte Vedra Beach • Southside • East Arlington • Intracoastal West • Kernan • Town Center • Mandarin • San Pablo

Apply today to join a veterinary team where your experience, compassion, and communication skills make a meaningful difference every shift.

Jacksonville Beach, FL

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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