Job Summary:
We are seeking a detail-oriented and customer-focused Customer Service Administrator to support daily operations remotely. This role involves managing customer communications, scheduling services, and handling administrative tasks. It is ideal for someone with strong organizational skills and a passion for delivering excellent customer service while working from home.
Key Responsibilities:
Respond to incoming calls, emails, and customer inquiries in a professional and timely manner
Schedule service appointments and coordinate with field technicians
Maintain and update customer records, service logs, and internal systems
Prepare invoices, quotes, and basic reports
Follow up with customers regarding service completion and satisfaction
Perform data entry and general administrative support tasks
Resolve customer concerns and escalate issues when necessary
Requirements:
High school diploma or equivalent (Associate’s degree is a plus)
Previous customer service or administrative experience preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to multitask and stay organized in a remote work environment
Reliable high-speed internet connection and a quiet workspace
Strong attention to detail and problem-solving skills
Work Environment:
Fully remote (work from home)
Standard business hours with occasional flexibility required
Compensation amp; Benefits:
Paid training provided
Opportunities for growth and advancement
Supportive and collaborative team environment
...Position Title: Senior Analyst Corporate Finance Position Summary The Senior Analyst Corporate Finance is a key member... ...(e.g., Fleet, TechOps) and delivering timely appraisals to our banking partners Prepare and support Request for Proposals (RFPs) for...
...Position: Non - CDL Driver Work Location: Westwood, MA 02090 Payrate: $22.50/hr Duration: 3+ Months role with high chances... ...conversion Shift: 6am - 3pm Job Description: Will drive a 16 ft Box truck 3 years commercial driving exp....
...to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching... ...premiums, daycare About ThedaCare! Summary : The Communications Dispatch Specialist is involved in all aspects of ThedaCare staff and visitor...
Job DescriptionIn BARDS (Biostatistics and Research Decision Sciences), a distinguished department within our renowned Research and Development division, quantitative scientists, in partnership with other subject matter experts, apply state-of-the art scientific methodologies...
...Description Now Hiring: In-Home Caregiver/Personal Care Assistant (Evening shift) Join Trinity at Home and Make a Difference Every Day Are you ready to bring compassion reliability and dedication to a rewarding role Trinity at Home is looking for a caring and committed...