Job Description

Maintains relationships and favorable contacts with current customers. Enables sales growth of his/her products by identifying & ensuring customer requirements are met.

A DAY IN THE LIFE: 
CUSTOMER MANAGEMENT

• Implement basic program management including monitoring and creating time lines with the appropriate follow-up and necessary updates.
• Analyze, identify, and remove obstacles, as well as the timely resolution of open issues on existing products.
• Ensure all customer deliverables met the first time, on time.
• Ensure that product orders and deliveries comply with customer requirements.

Factory Relationships

• Coordinate, oversee, and monitor internal resources and systems to ensure product is shipped to the customer within agreed upon timeframe.
• Effectively/professionally works with all levels of factory personnel to assure customer requirements are being met.

Customer Relationships

• Establish, nurture, and maintain working relationships with the customer at various levels.
• Build strong customer relationships through frequent contact and follow-up, including, without limitation, regular sales calls at the customer’s place of business on a weekly or more frequent basis.
• Identify prospects and advise company for new or replacement business and probe customers to determine their business needs.
• Address, coordinate, and resolve customer quality issues, engineering changes, as well as necessary product sorts due to quality or packaging problems or errors.
• Monitor, customer service and warranty issues to ensure that customer needs are met.

Inventory Planning

• Forecast sales and analyze data to ensure that inventory levels are adequate on time delivery.
• Oversee and track sales and purchasing to ensure inventory is at appropriate levels.
• Monitor, and coordinate process for charge backs and accounts receivables to ensure that they are completed in a timely and efficient manner. (E.g. customer collections)

Budget and Midterm Plan

• Analyze and compile necessary customer information to provide support and input for annual sales budget and midterm planning.
• Demonstrate and communicate skilled knowledge of trends in the automotive industry and with customers as they relate to product.

Quotations and Pricing

• Support and participate in RFQ process to ensure quotes are done in a timely manner as required.
• Coordinate RFQ response schedule with cross-functional team.
• Develop, prepare, and maintain price calculation sheets. 
• Achieve and maintain minimum profit margin requirements.

MUST HAVES:

• High School diploma and four (4) years of related experience or;
  Bachelor’s Degree in a related field and two (2) years of related experience.
• Ability to prepare and participate in sales or marketing presentations.
• Experience in B2B Sales or Account Management. OEM Automotive or similar technical field is preferred.
• Prior interaction and knowledge of Honda processes to include Product Planning, Engineering or Purchasing preferred.
• Bi-lingual English-Japanese language skills or understanding of Japan business culture is a plus
• Demonstrated advanced proficiency with MS Word, Excel, PowerPoint, and other computer applications related to the position or assignment.
• Experience prompting AI systems or utilizing AI assistants for a desired outcome.

BENEFITS & PERKS - WE'RE ALL ABOUT YOU: 

• Great Medical/Dental Benefits
• Company-Matched 401K Retirement Savings
• Annual Bonus Program
• Educational Assistance
• Relaxed Dress Code
• PASATalks Speaker Summits
• Leadership & Mentorship Programs
• High5 Reward Recognition Program
• Onsite Happy Hours
• And many more benefits & perks found within the ‘Our Culture’ section…

WHO WE ARE:
At Panasonic, our technology and engineering expertise delivers innovation across diverse industries. It's all about the consumer experience and making sure that we find ways to enhance that experience, either through audio enhancements or through safety enhancements inside the vehicle. 
 
Panasonic Automotive Systems Company of America (PASA) is an industry-leading global supplier to Automotive Original Equipment Manufacturers (OEM’s) for infotainment systems and advanced connected car solutions. Our clients include Ford, GM, Chrysler, Daimler, Fiat, Tesla, Honda, Toyota.
 
WE TAKE OPPORTUNITY SERIOUSLY:
Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with our without reasonable accommodations. 
 
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Automotive Systems of America. 
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